Converts a vendor-exported CSV into per-conversation chats.json files, zipped and ready to import into SleekFlow.
.xls and .xlsx files will not work and may break the conversion. Export as .csv first.
Phone Number → Chat ID
Direction → Sender Type
customer, agent, or bot only. Other values like inbound / outbound / Customer Service / System need to be remapped before uploading.
DD/MM/YYYY HH:MM:SS
YYYY-MM-DD HH:MM:SS
YYYY-MM-DDTHH:MM:SS
DD-MM-YYYY HH:MM:SS
MM/DD/YYYY HH:MM:SS
If your format isn't listed, reformat in Google Sheets first.